citizenM is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditional… and neither are our support offices. We're open-minded, with kind hearts and global minds.
Purpose
Ambition, global thinking and total dedication are the qualities the next citizenM sales director has in abundance. You’ll be supporting the affordable luxury revolution in the USA, by expanding citizenM’s efforts, creating new sales opportunities and establishing strong corporate relationships. The sales director’s mission is to sign up corporate accounts into citizenM’s global portfolio.
Key Responsibilities
- Responsible for sourcing business from the Northeast USA (Washington DC, NYC and Boston, primarily) to the entire cM portfolio. Love for prospecting is the key to the success of this duty.
- Account management: ability to demonstrate account penetration. It is key to the growth and success of citizenM’s corporate base.
- Develop action plans to initiate short and long term sales, continuously working and assessing efforts. This will guarantee quick wins and staying on track.
- To be the primary point of contact for the assigned corporate accounts. Clear and open conversations with contacts are what we strive for since day one.
- Maintaining sales systems up-to-date will support your account management activities and reporting accuracy. Once you see results, it becomes an addiction.
- Keep strong and continuous cooperation with the central commercial team based in the Netherlands and the global sales team. Together everyone achieves more.
Qualifications / Skills
- Proven commercial work experience in sales role.
- Northeast USA corporate (global) network developed.
- Experience in cross-selling multiple local and regional properties (preferable).
- Fluent in written and spoken English.
- Ambitious: strongly wants to succeed.
- Assertive: be outgoing and confident.
- Flexible: ready and able to change and adapt to different circumstances.
What's in it for you?
- citizenM experience nights for you (and friends and family).
- Personal and professional development opportunities and programmes.
- Latest tech devices and all the tools you need to be successful in your role.
- Commuting travel costs covered (by car or public transport).
- Flexible public holidays.
- Employee assistance program.
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats).
Locations / Hours
- Boston Support Office. Hybrid working is possible, not fully remote.
We actively seek applications from qualified individuals and groups who are under-represented in the workplace, whether in relation to religion, ethnicity, age, gender identity, sexual orientation or disability. We’re also happy to make accommodations in the interview process and beyond to best suit the needs and strengths of disabled people and neurodivergent individuals. If you require accommodations, please add a note in your application and we will work together to find the best solution possible.