Company:
Gastonia Family Dentistry
Location: Gastonia
Closing Date: 30/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About the Practice:
Gastonia Family Dentistry is the largest dental practice in Gaston County, serving Gastonia and surrounding areas that include towns in Gaston, Cleveland, and Lincoln counties. We are a 4 doctor and 5 hygienist office that prides ourselves on providing the most amazing patient experience through patient education and the best dental treatment possible. We offer same day crowns with our Cerec technology, Invisalign orthodontic treatment, and multiple dental implant options for missing teeth. Gastonia Family Dentistry is a fast paced, high-tech dental practice with 19 fully functional treatment rooms. We have a 4.9 out of 5 stars customer rating: from over 1,500 reviews. Our team enjoys the work that they do and works relentlessly to ensure our legacy and suburb reputation for being the best dental provider in the area endures!
Responsibilities:
Candidate must be a friendly, caring, goal and, team oriented individual that is self motivated. We work hard as a team and we are looking for someone to come in and help us go to the next level.
Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
Verify dental insurance benefits for patients prior to appointments.
Input and build new dental insurance plans in the practice management software.
Accurately update patient insurance information and verify coverage and benefits.
Communicate with insurance carriers to confirm eligibility and benefit levels.
Track pre-authorizations and ensure timely follow-up with insurance companies.
Collaborate with billing teams to assist in filing dental insurance claims.
Review Explanation of Benefits (EOBs) to ensure claims are processed correctly.
Address any claim denials, discrepancies, or issues by coordinating with insurance carriers and patients.
Assist patients in understanding their insurance coverage and financial responsibilities.
Monitor and follow-up on outstanding claims
Provide the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day
Solidify the financial agreement with the patient, such as payment amount and schedule
Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable
Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment
Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage
Handle all inquiries concerning insurance daily
Willing to help in other areas as needed
Qualifications:
Minimum of 2-3 years experience and knowledge of dental insurances.
Experience with Open Dental is a plus
Knowledge of English composition, grammar, spelling, and punctuation
Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)
Benefits Offered:
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), vacation pay and paid time off.
Requisition Number:
(phone number removed)
Gastonia Family Dentistry is the largest dental practice in Gaston County, serving Gastonia and surrounding areas that include towns in Gaston, Cleveland, and Lincoln counties. We are a 4 doctor and 5 hygienist office that prides ourselves on providing the most amazing patient experience through patient education and the best dental treatment possible. We offer same day crowns with our Cerec technology, Invisalign orthodontic treatment, and multiple dental implant options for missing teeth. Gastonia Family Dentistry is a fast paced, high-tech dental practice with 19 fully functional treatment rooms. We have a 4.9 out of 5 stars customer rating: from over 1,500 reviews. Our team enjoys the work that they do and works relentlessly to ensure our legacy and suburb reputation for being the best dental provider in the area endures!
Responsibilities:
Candidate must be a friendly, caring, goal and, team oriented individual that is self motivated. We work hard as a team and we are looking for someone to come in and help us go to the next level.
Study insurance plans used most frequently with patients to understand the various nuances to communicate more effectively
Verify dental insurance benefits for patients prior to appointments.
Input and build new dental insurance plans in the practice management software.
Accurately update patient insurance information and verify coverage and benefits.
Communicate with insurance carriers to confirm eligibility and benefit levels.
Track pre-authorizations and ensure timely follow-up with insurance companies.
Collaborate with billing teams to assist in filing dental insurance claims.
Review Explanation of Benefits (EOBs) to ensure claims are processed correctly.
Address any claim denials, discrepancies, or issues by coordinating with insurance carriers and patients.
Assist patients in understanding their insurance coverage and financial responsibilities.
Monitor and follow-up on outstanding claims
Provide the appointment coordinator with patient names and amounts due, so effective collection over the counter can take place during the day
Solidify the financial agreement with the patient, such as payment amount and schedule
Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable
Provide insurance predetermination documentation to patients, contacts the patient to make financial arrangements, and schedules treatment
Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss denied treatment coverage
Handle all inquiries concerning insurance daily
Willing to help in other areas as needed
Qualifications:
Minimum of 2-3 years experience and knowledge of dental insurances.
Experience with Open Dental is a plus
Knowledge of English composition, grammar, spelling, and punctuation
Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software)
Benefits Offered:
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), vacation pay and paid time off.
Requisition Number:
(phone number removed)
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Gastonia Family Dentistry
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