Company:
Ameristar Casino Resort Spa Black Hawk
Location: Black Hawk
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.:
Position is open until filled
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)
Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
Discounted Casino bus tickets
Discounted RTD EcoPass
Hot meal served by the Leadership Team once a month
20%?discount for Starbucks, Ara Spa, and all food outlets
100%?Colorado Gaming License reimbursement after?90?days of employment
Hotel discounts available at all?43 PENN?properties, plus discounts on goods and services
Education reimbursement program and Annual Scholarship Program
Career development opportunities
Responsibilities include:
Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff.
Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
Familiar with restaurant food menu, including description, price, add-ons, and beverages.
Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.
Greets and seats guests at tables according to guest preference and table availability.
Coordinates and controls the flow of the restaurant.
Assigns stations to servers and bus persons.
Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.
Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.
Resolves service issues according to established guidelines.
Ensures dining and serving areas are set up and maintained according to standard.
Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner.
BRING US YOUR BEST.:
High School Diploma or GED equivalent required.
Prior customer service experience in a fast-paced environment preferred.
Previous cash handling experience a plus.
Must have excellent guest service/communication skills.
Ability to operate a P.O.S. System and/or adding machine and make change.
Must have basic math skills, including the ability to add, subtract, multiply, and divide.
Must be able to read, write, speak, and understand English.
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY:
Starting at $20.00 per hour
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.:
Position is open until filled
Ameristar Casino Resort Spa offers Team Members:
Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)
Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
$700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
Discounted Casino bus tickets
Discounted RTD EcoPass
Hot meal served by the Leadership Team once a month
20%?discount for Starbucks, Ara Spa, and all food outlets
100%?Colorado Gaming License reimbursement after?90?days of employment
Hotel discounts available at all?43 PENN?properties, plus discounts on goods and services
Education reimbursement program and Annual Scholarship Program
Career development opportunities
Responsibilities include:
Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff.
Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
Familiar with restaurant food menu, including description, price, add-ons, and beverages.
Gives cash refunds or Credit memorandums as directed by Supervisor/Manager.
Greets and seats guests at tables according to guest preference and table availability.
Coordinates and controls the flow of the restaurant.
Assigns stations to servers and bus persons.
Supervises the restaurant in the absence of the Restaurant Supervisor/Manager.
Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, help pre-bus and bus tables, attend to guest needs) as necessary, or required.
Resolves service issues according to established guidelines.
Ensures dining and serving areas are set up and maintained according to standard.
Knows and promotes current casino events and programs and can give guests directions to all casino areas. - Answers telephone in a professional manner.
BRING US YOUR BEST.:
High School Diploma or GED equivalent required.
Prior customer service experience in a fast-paced environment preferred.
Previous cash handling experience a plus.
Must have excellent guest service/communication skills.
Ability to operate a P.O.S. System and/or adding machine and make change.
Must have basic math skills, including the ability to add, subtract, multiply, and divide.
Must be able to read, write, speak, and understand English.
Available to work required schedule which may include nights, weekends, holidays, and overtime as needed.
STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY:
Starting at $20.00 per hour
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Ameristar Casino Resort Spa Black Hawk
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