General Manager06766 3021 Woodland Hills

Job Description Job Duties: You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control, and customer relations. You must set the example and follow ALL policy and procedures 100% of the time, expecting the same from your crew. Responsibilities include: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility daily. Staffing and training. Paperwork and cost controls. Food management and customer service. Maintain attendance and punctuality. Ensure store cleanliness and marketing. Achieve profitability. Communication Skills: Ability to comprehend and give correct written instructions, as well as communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills: Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions: Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors, exposure to cornmeal dust, cramped quarters including walk-in cooler, hot surfaces/tools from oven up to 500 degrees or higher, sharp edges, and moving mechanical parts. Physical Demands: Standing: Most tasks are performed from a standing position. Walking: Generally in short distances for short durations. Sitting: Paperwork is normally completed in an office at a desk or table. Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds. CARRYING: Large cans and trays of pizza dough are carried over short distances. PUSHING: Moving trays placed on dollies. CLIMBING: Must infrequently navigate stairs or climb a ladder. STOOPING/BENDING: Forward bending at the waist is necessary at various stations. CROUCHING/SQUATTING: Occasionally performed to stock shelves and clean low areas. REACHING: Performed continuously; reaching above 72" occasionally. HAND TASKS: Eye-hand coordination is essential; use of hands is continuous during the day. Machines, Tools, Equipment, Work Aids: May be required to utilize pencils/pens, computers, telephones, calculators, pizza cutter, and pizza peel. Qualifications: In addition to all of the above, the following applies to team members in delivery expert or store management positions: Job Duties: Deliver product by car and then to the door of the customer. Deliver flyers and door hangers. Essential Skills: Navigational skills to read a map and locate addresses within designated delivery area. Physical Demands: Carry pizzas, sides, and beverages while performing walking and climbing duties. Driving: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift. Work Conditions: Exposure to varying and sometimes adverse weather conditions when delivering. #J-18808-Ljbffr