Banquet Server | Dr. Phillips Center for the Performing Arts

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:
The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

 

This role will pay an hourly rate of $9.98 + Tips

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

This position will remain open until September 30, 2024

 

About the Venue:
We believe a performing arts center should be more than a beautifully designed building. We believe in creating experiences that educate as much as entertain. And we believe in inspiring creativity with programming our entire community can enjoy.

We believe in making the arts accessible to people from all walks of life—all over the world. And we invite you to join us on this journey.

To support our vision, Arts For Every Life®, Dr. Phillips Center for the Performing Arts has become a hub for the best international, national and local artists, for community outreach and for arts education.

Our two-block downtown Orlando destination includes:

Walt Disney Theater

Steinmetz Hall

Alexis & Jim Pugh Theater

DeVos Family Room

Other stunning spaces, perfect for private events

Seneff Arts Plaza

Our AdventHealth School of the Arts

Judson's

Since opening the arts center in 2014, we’ve even been named one of Travel + Leisure magazine’s “25 New Tourist Attractions Worth Adding to Your Bucket List” and one of Southern Living magazine’s “50 Best Places in the South Now.”

So from ballet to Broadway, comedy acts to kids’ shows and educational programs to outdoor festivals, you’re always in for an amazing experience—here at the arts center.

Responsibilities:
Ability to read and understand Banquet Event Orders.

Ability to carry at least 8 entrees per tray. 

Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.

Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.

Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service. 

Maintain and inventory for both food and beverage stations. 

Maintain all event areas and front of house staging areas in a tidy and organized manner.

Participate in both setup and cleanup of food and beverage service items. 

Ability to work independently during slower times 

Perform safe work by helping to provide a safe and clean work environment. 

Have a high level of social contact. Ability to work closely with staff and deal often with patrons. 

Ability to work a flexible schedule, including nights, weekends and select holidays. 

Must be detail oriented to ensure that work is accurate and complete. 

Ability to mutli-task.

Ability to handle and move objects.

Must have a customer-focused, positive and professional attitude. 

Ability to read with oral and written communications skills in the English language. 

Knowledge of basic arithmetic (addition, subtraction, multiplication and division). 

Must be able to stand for extend periods of time. 

Ability to bend, stretch, twist or reach out with the body, arms and/or legs.

Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.

Must be punctual with consistent attendance.

Responsible for server scheduling

Responsible for end of night closing duties

Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.

Qualifications:
High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 

Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 

Must be at least eighteen years of age to serve alcoholic drinks. 

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.