Now on Now Security Accelerator Solution Engineer Intern

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role: Represent SSO in Security Incidents, Tasks, Issues, questions & Calls related to Security & Privacy Customer Outreach Communication on Security & escalation handling Support Penetration Test initialization & follow-up / escalations Coordination & support for security related PRBs End of Life & Patching Program Facilitate the successful workflow/triage of security related incidents/tasks by interacting with various security teams and other ServiceNow teams as needed. Process Acceptable Use Policy Violations Clone Library support Training, support & enablement to Tech Support / SAM Teams QualificationsTo be successful in this role you have:Currently enrolled in an accredited university as a full-time student, pursuing a Master’s degree in computer science or related discipline with an expected graduation date no earlier than December 2025General understanding of Cloud Service Providers.Excellent presentation and communication skills (i.e. strong customer-facing skills)Prior RFP and Contract review experience is a plus.General understanding of ITIL and ITSM.General understanding of Cloud Operations is desired.Desired Industry Certifications: CISSP, CISM, CSSP, CEH or equivalentHands-on Security Incident Handling and remediation experience is desired.General knowledge in internet security protocols and technologies.General knowledge of Threat analysis and enterprise cyber defense techniquesUnderstanding of Security Operations.Ability to articulate complex issues to peers, executives and customers.Strong interpersonal skills.Self-motivated and driven; ability to perform and excel with little supervision.Excellent collaborator and teammate; ability to foster and feed off of coworkers.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. #J-18808-Ljbffr