Usher |Part-time |Midnight Theatre

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:
Position is required to assist patrons with their customer service needs while attending a public or private event. 

 

This role will pay an hourly wage of $25.00

 

Benefits for PT roles: 401(k) savings plan and 401(k) matching

 

This position will remain open until November 1, 2024

Responsibilities:
 Assist patrons with seating 

Maintain position on post, section/viewing area of responsibility 

Oversee assigned area for spills or situations requiring staff attention 

Direct person with handicap to wheelchair seating area (if applicable) 

Receive and act on complaints from patrons according to established policies and procedures 

Supply information such as location of restrooms concessions stands and ticket offices 

Monitor aisles/steps in assigned section to be kept clear and compliant with fire code 

Qualifications:
Ability to stand for long periods of time required 

Must be able to climb stairs in restricted lighting 

Ability to move quickly from one area to another in a safe manner 

Flexible hours including weekends, holidays and evenings 

Work hours are casual labor, seasonal and non-guaranteed 

 

KNOWLEDGE, SKILLS AND ABILITIES 

 

Good communication skills required 

Greet guests in a friendly manner and be professional at all times 

Stay calm under pressure 

Neat/clean and well-groomed appearance 

Ability to see/read ticket clearly 

Operate radio devices 

18 years old and up 

One year prior experience in a customer service position preferred

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.