Medical Assistant/Phone Triage (Dermatology Specialists of Augusta)

Overview:

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother. 

Patient First | Caring | Accountability | Trust | One Team | Growth

 

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Dermatology Specialists of Augusta, an affiliate of Anne Arundel Dermatology, has been recognized since 2009 by readers of Columbia County magazine as the best dermatologist office in the area. The founding physician, Dr. Callaway, is consistently recognized in his community for maintaining excellent standards of patient care within his practice.

 

Responsibilities:
Triage Medical Assistant Responsibilities include (but are not limited to):

Timely follow-up and response to patient questions, results and inbox tasks

Prepare documents and notes for patients and physicians

Provide clinical support by following up on requests from providers

Maintain a high degree of professionalism and compassion in sensitive discussion

Scheduling of surgeries and/or procedures and educating the patient on what to expect

Notifying patients of pathology lab testing results and delivery of follow up instruction

Patient education regarding medications

Assist in the clinic when needed for coverage

Other duties assigned as deemed necessary by management. 

Qualifications:

Required Skills/Abilities:

Able to triage patient problems.

Be familiar with and compliant OSHA/HIPAA, infection control & Blood Borne Pathogen Standards.

Experience measuring vital signs and preparing patients for appointments.

Experience administering injections.

Knowledge of medical terminology, CPT and ICD-10 codes.

Knowledge of office financial policies.

Basic computer skills and experience in EMR utilization.

Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)

Excellent verbal and written communication skills.

Fluent in English

Ability to function well in a high-paced and at times stressful

Ability to work in an effective, cooperative, and courteous manner with staff, patients, and visitors.

Must be able to travel to satellite offices as needed

Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team

Ability to read, understand and follow oral and written instruction.

Ability to spell, sort and file materials correctly alphabetically or numerically.

 

Licensure/Certifications/Education:

Education and Experience:

High School Graduate or GED required.

Completion of a Medical Assistant Program, Certified Nursing Assistant program or completion of a bachelor’s degree program in the pre-med or pre-physician’s assistant track preferred.

CPR certified preferred.

1-2 years of recent experience as a Medical Assistant is required.

Previous experience in Dermatology is preferred.