Corporate Director of Operations, Bob's Steak & Chop House

Overview:
Omni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service.  Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Job Description:
 

The Corporate Director of Operations, Bob's Steak & Chop House will drive brand compliance, marketing plans and menu adaptions for Bob's Steak & Chop House locations nationwide.  The Corporate Director will also directly supervise, mentor & evaluate the Bob’s management team of locations within Omni Hotels & Resorts. 

 

Reports to: Vice President of Food & Beverage, Omni Hotels

 

Responsibilities:
• Responsible for Brand Standard Compliance for all restaurants. Complete frequent restaurant audits to ensure standards are being met. Overnight travel is required, approximately 3-4 nights per month.
• Responsible for Marketing plans to include: Promotions, Special Monthly Events, Direct Marketing, Advertising, PR, Social Media, and Bob's Website.
• Communicate restaurant initiatives & performance to Omni Senior Leadership, Bob’s Ownership & Bob’s Franchisees.
• Work closely with the VP of Food & Beverage, Omni to assist with new development opportunities.
• Responsible for menu adaptation recommendations.
• Responsible for Recruiting and hiring (Omni's) Bob's General Manager.
• Coordinate new hire and on going training for Bob’s Managers & Chefs.
• Works closely with the Omni Hotels Bob's GM's on Yearly Budgets.
• Reviews monthly Financial Statements & Performance Scorecards with the VP of Food & Beverage.
• Reviews and provides oversight to the Bob's Gift Card Program.
• Provide strategic and tactical direction to all aspects of (Omni’s)Bob’s Restaurant Operations.
• Identify revenue opportunities to ensure maximization of food and beverage revenues and profits. Identify and remedy cost deficiencies where they exist.
• Conduct regular competitor analysis to maintain a competitive market position.
• Alongside the procurement team, maintain national account status & share best practices for food cost control.
• Develop, maintain & enforce beverage programs and mandates for (Omni) Bob’s.
• Evaluate and develop SOPS to operational excellence, brand standards and superior profitability.

Qualifications:
• 5 plus years of F&B leadership experience in Hospitality or Restaurants. Steakhouse or Upscale Dining preferred.
• Reputable industry leader. Demonstrated ability to build and implement operations strategies that provide long-term growth and profitability.
• Ability to think outside of the box with a keen awareness of opportunities to be competitive.
• Excellent financial acumen with prior P&L responsibilities.
• Ability to articulate ideas and business results.
• Excellent oral and written communications.
• Previous experience in multi-unit (regional) environments.
• Demonstrated ability to implement and execute initiatives.
• Bachelor’s degree preferred.

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: and the following link is the 

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