Dental Receptionist @ Main Street Children's Dentistry and Orthodontics

Overview:
Come join our team! Main Street Children's Dentistry of Kendall is looking for a full-time Dental Receptionist for our office located in Miami, FL 33156. Our ideal Dental Receptionist will have experience working in a dental/medical office setting with exceptional customer service skills. Candidates must be bilingual (English & Spanish) We offer a competitive salary, plus benefits! The hours are: M-F 8:30a-6p, Sat 8a-1p

Responsibilities:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.

Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

Respond to patient questions and or concerns according to DCA Policies

Answering Telephones

Scheduling Appointments

Maintaining Appointment Book

Confirming Appointments

Follow up on no shows/cancellation of Appointments

Register Patients on sign in sheet

Post charges and payments to patient accounts

Checking voice-mail on a daily basis

Maintain a clean and friendly waiting area for patients

Qualifications:
Experience working in a dental, medical, or other health-care office, preferred

Knowledge of insurance plans (HMO/PPO), is a plus

Experience answering telephone

Must have exceptional customer service skills

Must be bilingual (English & Spanish)

 

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