Bilingual Chinese Special Events Representative - Casual On-Call - Special Events - Maryland

Overview:
Why We Need Your Talents:

Our Bilingual Special Events Representatives are responsible for attending events, promotions, and other programs on behalf of Live! Casino & Hotel Maryland. As part of the marketing team, they are an important facet of the company as they share their knowledge with guests about the range of products and services that we offer.

In this great entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative is also expected to have a pleasant and outgoing personality, professional demeanor, and flexibility with regards to their time and schedule.

Must be fluent in Chinese.

Compensation: $17.50/hr 

 

Responsibilities:
Where You'll Make an Impact:

Complete training on all promotional systems as directed by supervisor

Oversee setup/breakdown for events & promotions

Engage with guests in a friendly and professional manner

Answer all customer inquiries

Responsible for promotional inventory day of execution

Record customer information within the program database

Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system

Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion

Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion

Ensure all marketing programs are successful from beginning to end

Offer support and solutions to guests in accordance with the company's customer service policies

Skills To Help You Succeed:

Excellent customer service

Strong interpersonal communication

Flexible schedule

Event Planning

VIP services

Qualifications:
Must-Haves:

High School Diploma or five years equivalent in professional experience required.

Bachelor's Degree in Marketing and/or Entertainment based field preferred

Upbeat & Positive Attitude

Must be proficient in the full suite of Microsoft Office products

Must be fluent in either Chinese, Vietnamese, or Korean

Physical Requirements:

Lifting, pushing and carrying up to 20lbs

Infrequent bending/kneeling

Frequent walking, standing and sitting

Climbing steps

Travel required occasionally

What We Offer:
Perks We Offer You:

Comprehensive benefits program for full-time and part-time Team Members and their eligible dependents

Onsite Wellness Clinic

Generous retirement savings options

Free uniforms and parking

Discounted meals

Service and Attendance bonuses

Tuition reimbursement

Advancement opportunity

Discounts on hotels, theme parks, travel, and more!

Life at Live!

24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN

Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises

You will work in an environment where smoking is allowed